Automated customer services
- Automate definable actions
- Create tasks for individual or groups with goals and results
- Define triggers from within ERP to create user tasks
- Full customer services functionality interfaced to task creation
- Create escalations and authorisations
- Attrition rate reporting
- Customer services centred on customer or shop / location
Further detail
- Overview
- Sales prospecting Contact Manager
- Completely automated customer services
- Integrated database marketing
- Business process mapping/workflow management
Related pages
Did you know...
The PRIAM system comes in a terminal and GUI version, so you can choose the interface that suits your business.